GDPR-compliant privacy policy (Europe and companies doing business with European users) GoAhead Love Radio

This privacy policy describes how our company collects, uses and discloses your personal data and information when you use our services through our website and/or application.

What types of data are collected?

Our company collects the following personal data and information:

Personal identification data (name, address, email address, phone number…)
Images, videos
(ADD ANY OTHER TYPE OF DATA COLLECTED BY YOUR COMPANY)

How is the data collected?

You provide our company with most of the data we collect. We collect and use personal data and information when:

You register online or place an order for one of our products through our services
You access our website and/or application and cookies are placed on your device

Our company may also receive personal data and information indirectly from the following sources:

Flurry (https://www.flurry.com)
Firebase (https://www.firebase.google.com)
Count.ly (https://count.ly)
AppsFlyer (https://www.appsflyer.com)
Facebook App Event (https://developers.facebook/coom/docs/app-events)
(DELETE OR ADD DEPENDING ON THE EXTENSIONS USED IN YOUR APPLICATION AND/OR WEBSITE)

How do we use your data?

Our company collects your data so that we can:

Process your orders and manage your account
Send you emails with special offers, products or services
We use the images, videos and files you send us through the form sections to get more information so we can best answer your requests
We may post the images, videos and texts you submit to us on our app
We use images to scan QR codes
We use your image as a profile picture

If you agree, our company will share your data with partner companies that will offer you their products and services:

(ADD LIST OF PARTNER COMPANIES)
When our company processes your order, we may send your banking details to credit or financial institutions to protect ourselves against fraudulent purchases; this includes transmission to third parties to handle financial and banking transactions.

How is your data stored?

Our company securely stores your data in (ADD THE LOCATION OF THE DATA CENTER AND DESCRIBE THE SECURITY MEASURES TAKEN)

Our company will keep your (ENTER THE TYPE OF DATA OR INFORMATION) for (ENTER THE DATA RETENTION PERIOD). Once this period has expired, we will delete your data by (ENTER HOW THE DATA WILL BE DELETED).

Device model (anonymous)
OS version (anonymous)
Device’s language (anonymous)
Geolocation (if provided
Country (deduced from geolocation)
City (deduced from geolocation)

Data processors

(example CRM/ZAPIER/AIRTABLE/TAWKTO…)
(CHECK AND EDIT IF ANY DATA PROCESSORS ARE INVOLVED)

Marketing

Our company may send you information about our products or services that you might like, as well as those of our partners:

(ADD LIST OF PARTNERS)

If you agree to receive marketing or promotional emails, you can always unsubscribe at any time.
You have the right at any time to stop receiving marketing communications from us or to stop us from sharing your data with the partners working with us.
If you no longer want to receive marketing or promotional emails, you can contact us at: (ADD A VALID EMAIL ADDRESS AND/OR CONTACT)

Data protection rights

Our company wants to make sure you are aware of your rights. Every user has, if applicable, the following rights:

The right of access: you have the right to ask our company for a copy of your personal data
The right to rectification: you have the right to ask our company to correct the information we hold if you believe it is inaccurate. You also have the right to ask our company to complete any incomplete information.
The right to erasure: you have the right to ask our company to erase your personal data under certain conditions.
The right to restrict processing: you have the right to ask our company to restrict the processing of your personal data under certain conditions.
The right to object: you have the right to object to the processing of your personal data under certain conditions.
The right to data portability: you have the right to ask our company to transfer the data we have collected to another organization or directly to you under certain conditions.

If you have a question on this matter, we have one month to answer you. If you want to exercise your rights, you can contact us at this address: (ENTER THE AVAILABLE CONTACT METHOD) Send us an email at:

Privacy policies of other websites or third parties

Our website may contain links to other websites. Our privacy policy applies only to our website and/or application and services; if you click through to another website, please read its privacy policy.

Changes to our privacy policy

Our company regularly reviews its privacy policy and updates this page. This privacy policy was last updated on: 11/05/2026.

Contact us

If you have any questions or requests about how we handle your personal data, or if you want to exercise your rights, you can contact us directly at: (ADD CONTACT DETAILS).

Send us an email at:

Contact the relevant data protection authority

If you have a request about how your data is handled, you can contact the relevant data protection authority at:

(ADD THE RELEVANT DATA PROTECTION AUTHORITY, FOR EXAMPLE THE CNIL FOR FRANCE).

Privacy policy for countries or activities not subject to the GDPR

Our company is committed to respecting your privacy and securing the personal data you entrust to us during your visits. This privacy policy describes what information you entrust to our company and how this information is used and shared by our company:

Information we receive (when you agree to provide it during your visit to our services, when receiving emails…)
How this information is used
Sharing of this information
Storage of this information
Third-party services and links
Children's protection and security

If you have any questions or suggestions for improvement, you can contact us at: (ADD THE CONTACT EMAIL ADDRESS)

Data you entrust to us

You have no obligation to provide us with personal data or to create an account to access our services. However, some of our services may require personal information such as:

Personal identification data (name, address, email address, phone number…)
(ADD OR DELETE ANY TYPE OF PERSONAL DATA COLLECTED BY YOUR COMPANY)

In addition, when you visit our website and/or application, the following data is automatically received and stored on our servers:

IP address
(ADD THE OTHER DATA COLLECTED)

Third-party websites

Our website and/or application may contain links to other websites. Our privacy policy applies only to our services. If you click on other links or websites, you should read their privacy policy.

How is the data used?

If you agree to entrust us with your personal data, we may use this data to contact you, answer your messages or provide you with the information or services you requested.

We use your data as well as automatically generated data for statistical purposes, to assess the performance of our advertising and of our servers. This allows us to continuously improve our services. We may also use your data to detect, prevent and respond to security issues, or to counter any threat targeting our services.

Sharing of information

The data you agree to entrust to us is treated as public data.
Our company uses third-party analytics tools (such as Google Analytics) to analyze cookie data. These third-party analytics tools do not receive personally identifiable information through the use of cookies. We have restricted the provider's ability to access your full IP address.
Within our company, we restrict access to personally identifiable data to our employees, contractors and vendors, who are bound by confidentiality clauses when accessing this identifying data; we monitor and limit access to data according to their needs and their position within our company.
We do not use or share your data for commercial purposes except in the cases mentioned above; we do not exchange or disclose this information to third parties.

Links to third-party and external websites

Our website and/or application may contain links to websites owned and operated by other entities or individuals. When you click on an external link and leave our website, you are subject to their privacy policies and security measures. Our company has no control over and cannot guarantee anything regarding the use of and access to third-party or external websites.

Security

Our company implements appropriate security measures to protect our website and your information. For example, we restrict access to personally identifiable information to our employees, contractors and vendors who are bound by confidentiality clauses.
Our company uses proven security practices and measures. These measures include, but are not limited to, encryption of data in transit, the use of firewalls and intrusion detection tools, as well as strict control of procedures to ensure data integrity.
We periodically review our procedures and systems to ensure they comply with state-of-the-art practices and standards.

Updates to this privacy policy

Our company will periodically revise or update this privacy policy. If we make significant changes to how we use your personal data, we will update this privacy policy and change the date below.
Updated on: 11/05/2026

Cookie and other tracker policy (GDPR and non-GDPR)

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server and stored in your browser. The identifier is then sent back to the server each time the browser requests access to one of the server's pages.
For more information, visit allaboutcookies.org

Cookies are used to identify users and to properly manage the usage data collected during previous visits. We use both temporary cookies (session cookies) and persistent cookies.
Users can delete or remove cookies from their browser at any time, or even block cookies from being installed on their device. However, this may affect the use of our services and may even cause them to be blocked.

As described above, we use your personal data to send you targeted advertising that may interest you. For example: (CHECK THE COOKIES YOUR COMPANY ACTUALLY USES)

(ADD IF APPLICABLE TO YOU) We use Google Analytics to understand how our customers use our website. You can learn more at: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics by visiting: https://tools.google.com/dlpage/gaoptout.
(ADD IF APPLICABLE TO YOU) We use a Facebook pixel on our website. Using this pixel, Facebook collects information about users and their use of our website. The information is used to personalize Facebook ads and to analyze the use of our website. To learn more about the Facebook pixel and how Facebook uses your data, please see Facebook's cookie policy at https://www.facebook.com/policies/cookies/ and Facebook's privacy policy at https://www.facebook.com/about/privacy. Facebook's cookie policy includes information about how to control Facebook's use of cookies to show you ads. If you are a registered Facebook user, you can adjust how targeted advertising works by going to https://www.facebook.com/help/568137493302217.
(ADD IF APPLICABLE TO YOU) We publish Google AdSense ads on our website, as well as ads from the following advertisers, distributed by Google: (check and include the links to the advertising networks). Ads may be personalized to match your interests. The relevant cookies used are: (LIST THE COOKIES USED). The cookies are used to track your previous visits to our websites. You can opt out of Google's personalized ads by going to https://www.google.com/settings/ads and you can opt out of third-party cookies for targeted advertising by going to http://www.aboutads.info. You can read Google's privacy policy at https://policies.google.com/privacy.
(ADD IF YOU USE THIRD-PARTY MARKETING APPS THAT COLLECT INFORMATION ABOUT YOUR BUYERS' ACTIVITY ON YOUR WEBSITE AND/OR APPLICATION) We share information about your use of our website when you make purchases, and your interactions with ads on other websites, with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies and other trackers (which you may consent to depending on your location).
(ADD ANY OTHER ADVERTISING SERVICES USED)

For more information about targeted advertising, you can visit the Network Advertising Initiative (“NAI”) at: h ttps://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising through:

(ADD THE OPT-OUT LINKS)
Facebook - https://www.facebook.com/settings/?tab=ads
Google - https://adssettings.google.com/authenticated

In addition, you can opt out of some of these services by visiting the Digital Advertising Alliance page at: https://optout.aboutads.info/

We may use different types of cookies or trackers when you visit our website and/or application:

Strictly necessary cookies: these cookies allow you to access and browse our website and use its features. Without these cookies, services such as billing or shopping carts cannot work properly.
Performance cookies: these cookies collect information and data on how to optimize our website and/or application. These cookies are used to find out where our visitors and users come from. These cookies do not collect personally identifiable information.
Functionality cookies: these cookies allow our website and/or application to remember your preferences. They can be used to remember your location or your preferences such as your language or font size.

How to manage cookies?

You can change your browser settings to refuse cookies from our website and/or application and thus remove cookies. However, our website and/or application may not work without these cookies.

Below are the ways to delete cookies for some browsers:

https://support.google.com/chrome/answer/95647 (Chrome)
https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox)
https://help.opera.com/en/latest/security-and-privacy/ (Opera)
https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer)
https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari)
https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge)

On mobile devices, if you do not want to receive targeted advertising based on your interests, please check your device's operating system settings and follow these instructions:

1) iOS users: to enable “Limit Ad Tracking”, follow the instructions provided by Apple.
2) Android users: to enable “Opt out of Ads Personalization, follow the instructions provided by Google on Google Play.
3) You can download the DAA AppChoices mobile app to control behavioral advertising.